Return & Replacement Policy

• You have proof of purchase (original purchase receipt)
• You purchased the product in the last 7 days
• The items or goods received match the description of your order or are not damaged or defective

• Please write us at contactus@hulahoopsingapore.com. 
• For damaged or defective item, and want an exchange, please return the item to us first and we will process your replacement order.

• Please write us at contactus@hulahoopsingapore.com. 
• Goods exchange is only allowed for items with same or lower value after 7 days of receiving the item. 
• If you would like to exchange for item with higher value, a top of the price difference is required.
• Exchange of goods required items to be returned in good condition (item and it's packaging). 
• Wrapping the parcel is a must before courier man collects item.
• Any damage to the box will subject to 50% value of the item purchased. 
• Buyer have to bear the costs of return shipping and shipping of new item back to you.